Pension consultation service by phone.

Claims Supported by This Source

1. General inquiries about receiving pensions and notices such as Pension Transfer Notices and Withholding Tax Statements are handled by "Nenkin Dial."
2. Appointments for in-person consultations are made via the "Appointment-Only Line," inquiries about Nenkin Teikibin and Nenkin Net have a dedicated number, and inquiries about enrollment are handled by the "Nenkin Enrollee Dial."
3. Calls to Navi Dial (numbers starting with 0570) and general phone lines (numbers starting with 03) incur charges. Navi Dial is not covered by flat-rate calling plans. No charges are incurred until the call charge notification message.
4. The best times to call are in the evening (after 4 PM), the latter half of the week, and the latter half of the month (after the 20th). Call volume is high for about five days after notices are delivered.
5. For consultations, please have your Basic Pension Number or inquiry number (found on notices, etc.) ready. For inquiries from a representative (within the second degree of kinship), the Basic Pension Numbers of both the individual and the representative are required.
6. The content of the consultation will be recorded.
7. Questions are also answered via "Consultation Chat (24-hour support)" and "Pension Q&A."

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