BIBLIOGRAPHY
Annual Economic Report 2024, Chapter III: Artificial intelligence and the economy: implications for central banks
Bank for International Settlements

Claims Supported by This Source
- Finance is one of the sectors with the greatest opportunities and risks from AI. The impact is demonstrated in four areas: payments, lending, insurance, and asset management.
- AI increases efficiency in back-office operations, regulatory compliance, fraud detection, and customer service. Prime examples are improvements in KYC (Know Your Customer) and fraud detection.
- In lending, creditworthiness can be assessed using alternative data, such as bank account transactions and payment records for rent, utilities, and communication fees, as well as non-financial data like educational background.
- In a survey cited by the BIS, about 70% of financial services firms worldwide use AI for cash flow forecasting, credit scoring, and fraud detection.
- New risks: proliferation of cyberattacks such as phishing; bias and discrimination (entrenching disparities in access to credit); dependence on a few AI providers; and financial stability risks from reliance on the same algorithms amplifying herding behavior, liquidity hoarding, bank runs, and fire sales.
- In a representative survey of U.S. households, trust in generative AI is lower than in services handled by humans in critical areas like banking and public policy.
- Central banks can also use AI for compiling statistics, analysis, supervision, and payment system oversight. In the BIS's Project Aurora, machine learning outperformed rule-based money laundering detection.
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