Help for purchasers
Where to turn when you have trouble logging in, getting access, or with payment.
If you get stuck while studying
Things you can check for yourself first.
Reading the figures
Under each figure, “What to see” says what to look at. The material behind the figure is under “Figure source”.
Using the questions
None of the questions is about memorising. Write your answer, press “Save your answer”, then “Show answer and explanation” to read the answer, the reasoning and the source. If saving fails, what you wrote stays on the page.
Picking up where you left off
“Continue reading” on the home page takes you back to a course you have started.
Audio and subtitles
The video has Japanese subtitles, and the chapter list lets you jump to the part you want. On story pages, “▷ Listen” plays the narration (only where narration exists). Where the narration and the text differ, the text is the newer version.
Errors in the text, or anything about how the site works that is unclear, can be sent with “Send your problem” below. Please include the course name and the section number.
What to include
Cannot log in
The email address you registered and the message you saw. Do not write your password.
No access after payment
How you paid (card or bank transfer), the date, and the email address you registered.
Charged twice
The date and amount of each charge and how you paid. Do not write your card number.
Something else
What happened, and the device and browser you use.
The material you were reading
The details below have been put at the start of “Your message”. Please check them before sending. If you do not need them, delete them from the message. Your answers and notes are not included. Nothing is sent until you press “Send”.
Material: Global Financial Crisis 2007–09 URL: https://nomisma.jp/en/rekishi/jiken/global-financial-crisis-2007-09/shiryo
Send your problem
Where to turn when you have trouble logging in, getting access, or with payment.
We are accepting enquiries at any time. We will read your message and reply in turn.
Please write with the subject line “Help for purchasers”.
Enquiries: [email protected] (Mitsuru Hayama, founder)